31 history: task, work format, result criterion and specific numbers. Cases can be filtered by Lead Generation Unit, Closer Team or industry. Some stories are published with the client's name, some are anonymized by NDA.
Some cases are anonymized due to NDA
Some cases on the page are anonymized: we have signed confidentiality agreements (NDAs) with most clients, and we do not disclose company names, contacts and other information that allows them to be identified. It is part of our contractual obligation to our clients to guarantee them the confidentiality of our collaboration.
The numbers and results in the cases are real and taken from our work, but are presented in a generalized form (industry, region, scale) without indicating the brand.
If it is important for you to see a case with the company name, upon request we can try to arrange a call with one of the clients who is ready to personally share their experience. Please note that this requires approval on their part and may take some time.
A qualified lead, a meeting and a signed contract are different outcomes. Each case describes a specific project scope, agreed separately from current standard service formats.
170+
clients worked with AXCEND
CIS · Central Asia · Caucasus
main geography
Other markets
Europe, USA, Latin America, MENA
84+
sales managers on the team
Short case studies
Conversations, leads, conversion
21 from 21
Lead Generation Unit · Manufacturing
JINGLE
Task. Find B2B companies in Central Asia and the Caucasus willing to consider buying aseptic bags from JINGLE, a Chinese manufacturer.
What we did. The Lead Generation Unit worked through a cold prospect list in Uzbekistan, Kazakhstan, Armenia, Azerbaijan, Kyrgyzstan, Tajikistan and Turkmenistan and generated cooperation enquiries.
Result. 87 qualified leads from 322 companies contacted.
Task. Test initial demand among companies in Kazakhstan for international logistics quotations.
What we did. The Lead Generation Unit made cold calls, sent proposals and reached managers to obtain a shipping quote request or invoice for calculation.
Result. 45 qualified leads from 221 companies contacted; the target action was a shipping quote request.
Task. Receive requests from businesses for corporate insurance calculations.
What we did. The Lead Generation Unit made cold calls, reached directors and managers, and collected information and invoices for insurance calculations.
Result. 32 qualified leads from 221 companies contacted; the project task was to collect information for an insurance quote.
Task. Conduct negotiations with pharmacy chains and individual retail outlets in Kazakhstan.
What we did. The Lead Generation Unit made cold calls, reached pharmacy managers and presented the product to secure shelf access in pharmacies and medical centres in Kazakhstan.
Result. 66 qualified leads from 258 companies contacted. During the project, the client signed one agreement with a pharmacy in Almaty.
Task. Attract partners for business financing and subsidy projects in Kazakhstan.
What we did. The Lead Generation Unit reached accounting and consulting firms and SME managers, presented the product, identified needs and passed interested prospects through WhatsApp.
Result. 41 qualified leads from 125 companies contacted.
Task. Find participants in Russia for a franchising exhibition in Tashkent: invite companies willing to consider entering the Uzbek market through a franchise.
What we did. We cold-called 300 target niche companies in Russia, qualified interest in the exhibition and passed those interested on to the organizers.
Task. Access to technical directors and suppliers of energy enterprises in the CIS with the offer of industrial equipment.
What we did. Lead Generation Unit recorded the initial reaction, and Closer Team continued negotiations and agreed on video meetings with the decision-maker.
Result. 2,000 dialogues in the CIS → 10.4% access to video meetings with decision makers → 97 clients.
Medical Dubai (medical equipment supplier from the UAE)
Task. Find clinics, diagnostic centres and medical equipment distributors in the UAE and MENA markets, and bring decision-makers to supply negotiations.
What we did. Closer Team negotiated in Arabic and English, went through administrative barriers and agreed on video meetings with decision-makers.
Result. 500 dialogues in the UAE and MENA → 148 qualified B2B leads, conversion 29.6%.
Task. Attract private and corporate clients to financial products with a long deal cycle.
What we did. Lead Generation Unit recorded the first response in 500 contacts, after which Closer Team continued to work with interested companies and arrange video meetings.
Result. 500 dialogues Lead Generation Unit → 270 contacts for further work Closer Team → 64 results for the project.
Task. Increase the number of wholesale customers in the home textiles and bed linen segment.
What we did. Lead Generation Unit conducted the initial qualification of buyers of chains and stores and transferred the recorded answers to the customer’s manager.
The client has been manufacturing lines for the packaging industry for 12 years and had 1–2 orders from Europe per year through dealers. The goal: enter direct sales in Germany bypassing intermediaries and scale turnover 3–5x.
AXCEND approach
We mapped 180 target companies from the ICP: medium and large packaging manufacturers in Germany and Austria
German- and English-speaking managers made 1,240 targeted calls
Prepared localized technical commercial proposals with ROI calculations and CE certificates
Client support up to signing the test delivery contract
Result
In 9 months — €1.2M in revenue, 23 new distributors and direct customers, 38% call-to-meeting conversion. The client cut out part of the middlemen and increased their margin.
Stroimat: building materials from Kazakhstan → Russia
Russia (Central, Volga, Urals FDs)
6 months
4 wks.
see you first time
240
buyers contacted
32,5%
conversion to video meetings
50%
hot leads
Client
Kazakhstani building materials manufacturer
Task
The plant manufactures thermal insulation boards and holds 18% of the Kazakh market. The goal is to enter Russia, find 30+ wholesale buyers and major construction projects within 1,500 km of the border.
AXCEND approach
We segmented the Russian market into 4 clusters: building materials distributors, general contractors, developers, and tender buyers
240 companies agreed to work with buyers of construction materials
Calling with a localized commercial proposal in rubles, including logistics calculations from Kostanay and Ust-Kamenogorsk
Introduced a system of 30-minute video meetings with the client's technical specialists
Result
32.5% of calls converted to video meetings — nearly 3x the industry benchmark. 50% of meetings that took place were recognized as "hot" leads. Following the pilot, the client shifted their marketing budget from trade shows to our team.
The brand is present in 14 Asian countries. After opening the Korea–CIS logistics corridor through the UAE — the task is to quickly secure shelf space in Tashkent and Almaty and find major FMCG-segment distributors.
AXCEND approach
Local managers in the Tashkent and Almaty offices called 1,000 contacts: wholesalers, distributors, and retail chains
522 contacts expressed interest and advanced to the 2nd stage of negotiations
Segmentation: national-level distributors, regional wholesalers, importers of Asian products
In-person meetings at the client's office with key candidates in both countries, tasting sessions
Helped prepare documents for ST-RK and ST-UZ certification
Result
Out of 1,000 wholesalers, distributors, and retail chains called — 522 progressed to the 2nd negotiation stage. The result: 7 major players in Kazakhstan and Uzbekistan signed contracts, and another 16 wholesalers started working with us. Negotiations continue with many of the rest.
The client has been in the Turkish and MENA markets for 25 years. After European demand contracted — the task is to quickly enter 6 CIS countries + Mongolia. Condition: one team, one contract, one consolidated regional report.
AXCEND approach
Connected 5 local AXCEND offices as a single team
We built an ICP for each country: tender contractors, leasing companies, importers of specialized equipment
We organized 2 exhibitions in Astana and Tashkent with direct support for negotiations at the booth
Result
In 11 months — 174 meetings with senior executives, 47 signed distribution agreements. Shipment volumes to the region grew 4.2× compared with the previous year.
A platform for automating dispatch operations for transportation companies. In the Russian market — 1,100 customers. Hypothesis: the Uzbekistan and Kazakhstan markets are underserved and ready to move off Excel.
AXCEND approach
Market test: 100 targeted calls to transport companies with fleets of 30+ vehicles
Interface localization into Uzbek, local client cases in the commercial proposal
Product demonstration in a video meeting format with the COO
Early partner program: first month free, pilot on 5 vehicles
Result
In 4 weeks of the pilot — 11 contracts, MRR $4,800. After 6 months — 47 paying customers and steady 14% MoM growth. The client opened their own sales office in Tashkent.
The client has been on the Russian market for 9 years and holds 22% of the HoReCa segment. The task — to enter MENA via distributors and major hotel chains in the UAE and Saudi Arabia.
AXCEND approach
Brought in Arabic- and English-speaking managers from the AXCEND Dubai office
Mapping: 90 4–5* hotel operators, 35 distributors of cleaning supplies
Preparation of SDS passports and Halal Industry Development Corporation certification
In-person meetings at the Cleantex Dubai 2025 exhibition with support from our team at the booth
Result
Signed contracts with 3 distributors in the UAE and 1 in Saudi Arabia. Direct supplies to 4 hotel chains. Package payback — 4 months.
A warehousing and fulfilment company was looking for B2B clients among online stores and wholesalers in Russia and Kazakhstan. The specifics: a long sales cycle (3–5 months) and a complex pricing model.
AXCEND approach
Calling 380 potential clients: online stores with annual turnover from 50 million ₽
Objection map: "too expensive," "I don't trust a foreign operator," "no integration with marketplaces"
Preparation of cases with concrete unit economics and integration with Wildberries and Ozon
Two-stage funnel: initial qualification call + video meeting with the operations director
Result
In 5 months — 27 signed contracts for fulfilment and cross-docking services. Average contract value $14k/year. Our work paid off in 3.5 months.
The client is a European manufacturer of industrial components. The task was to set up supplies to 4–5 key production sites in the metallurgy and machine-building industries across the CIS.
AXCEND approach
Mapping target plants in metallurgy and machine-building: purchasing profile, volumes, current suppliers
Direct access to chief engineers and heads of procurement services through managers' personal networks
Test deliveries to 2–3 plants to confirm catalog compatibility
Long deal cycle: technical validation, production audit, agreement on a 24-month supply schedule
Result
5 large industrial enterprises switched to our client. Annual supply volume — €2.7M. Deal cycle — 7 months.
Healthy Nutrition multigrain bars → wholesale sales growth in Russia
Russian Federation
5 months
5 mo.
work as an outsourced department
120+
new recurring customers
27%
one-off purchases (1–2 truckloads)
Russia
operating region
Client
«Zdorovoe Pitanie» is a Russian manufacturer of multigrain bars
Task
A multi-grain bar manufacturer from Russia wanted to grow wholesale sales volumes across Russia: secure regular buyers and increase the share of one-off small-batch orders (1–2 trucks).
AXCEND approach
Worked for 5 months as an external sales department: Closer Team conducted negotiations from the first contact to repeated shipments
Worked with wholesale buyers in HoReCa, fitness networks, local retail, corporate offices and online marketplaces
Adapted the commercial proposal for each segment and held video meetings with buyers
We tracked clients in the CRM, worked through repeat touchpoints, and converted one-time orders into regular shipments
Result
Over 5 months of work as an outsourced sales department, we brought in 120+ new regular buyers and increased the share of one-off small-batch orders (1–2 trucks) to 27%. Following the pilot, the client extended the engagement.
Some of the cases on the page are anonymized: we have signed confidentiality agreements with most clients (NDA), and we do not disclose company names, contacts and other information that allows them to be identified. It is part of our contractual obligation to our clients to guarantee them the confidentiality of our collaboration.
The numbers and results in the cases are real and taken from our work, but are presented in a generalized form (industry, region, scale) without indicating the brand.
If it is important for you to see a case with the company name, upon request we can try to arrange a call with one of the clients who is ready to personally share their experience. Please note that this requires approval on their part and may take some time.
Let's discuss a realistic result for your product
Explain the product, market and business terms. After the initial assessment, we will propose a suitable format and result criterion that can be recorded in the project.