|AXCEND · Closer Team — External B2B Sales Development Center

    Outsourced sales:
    B2B client outreach
    and inbound enquiries

    Cold calling, initial qualification, proposal follow-up and inbound calls and messages. Support for the sales stage you need in Uzbekistan, Kazakhstan, Armenia, Kyrgyzstan, Moldova, Azerbaijan and Georgia.

    Астана — рынки работы AXCEND
    A
    We operate in the CIS
    Kazakhstan, Astana

    Which sales task do you need to solve?

    Choose the scope: reaching new clients, following up on initial interest or handling enquiries you already receive.

    Find a solution for your task

    Supporting businesses across seven priority markets

    Regional projects serve companies based in CIS, Central Asia and the Caucasus. International companies entering these markets receive a separate market-entry proposal. International market entry · AXCEND

    Advantages

    Agree the result from the start

    Before launch, we define who to approach, what we need to learn and which response counts as the result. The report is clear and leaves no room for guesswork.

    Managers understand your product

    Before launch, the team studies the product and the approved terms. In the conversation, the manager focuses on the company's task instead of reading the same script to everyone.

    Agree the next action

    For Closer Team, this may be a quote, demo, pilot, specification, technical brief or meeting. Lead Generation Unit finishes after one contact and records the company's response.

    Guarantee of results - in the contract

    Up to 5% — guaranteed qualified result

    First, we assess the product, market and task. We then define the result and guarantee benchmark in the agreement. We do not promise a signed agreement because it also depends on the client's prices and commercial terms.

    Our clients

    Our managers were trusted with sales

    A-PromstalUzbekistan Franchising Association
    Eurasia36.kz
    Apex Business Consulting
    Europharma
    Alaman
    Technotent
    Magnum
    EFES Kazakhstan
    MRT-KT Magnesia
    Lamoda
    Freedom Bank
    COTY
    Xi Chen Group
    Lavazza
    Korzinka
    G-Drive Arena
    Pharmacy 36.6
    DGDG
    Esquire
    Valio Viola
    IAPBE
    UPNK
    Asia Alliance Bank
    Lemur & Co
    Hamkor Bank
    Client
    AlfaInsurance
    Client
    Digit
    aitomaton
    Rollton
    AI ALA
    AXCEND's core working format

    Closer Team — External B2B Sales Development Center

    Each format can be engaged independently. Lead Generation Unit makes one primary contact and records the response. Closer Team reaches the decision-maker, navigates gatekeepers when needed and manages negotiations toward the agreed action.

    Additional AXCEND format

    Lead Generation Unit

    One primary contact using your database

    You provide the company database. The team contacts each company once and records the response: a proposal request, refusal, request to return later or another agreed status.

    • We work based on the company database you provide
    • We contact each company once
    • Record the response, comment and call recording

    AXCEND's core format

    Closer Team

    External B2B Sales Development Center

    Can be engaged independently: the team approaches the company, reaches the decision-maker and manages the conversation toward a concrete action.

    • Approach the company, navigate gatekeepers and reach the decision-maker
    • Prepare or adapt the proposal, send it and follow up
    • Answer questions and handle objections
    • Agree a quote, demo, pilot, technical brief, meeting or another next action

    When both teams are needed

    From the first contact to a concrete next action

    You can start with Lead Generation Unit and then transfer interested companies to Closer Team. This sequence is optional: either team can be engaged independently. When they work together, the complete conversation history is passed on without losing context.

    Case studies

    AXCEND results in B2B projects

    Each case presents the initial task, the team's work and the documented commercial result. Confidential terms and client data are disclosed only within agreed limits.

    A-Promstal Company - construction metal products
    Case · Construction steel

    A-Promstal → primary B2B qualification

    Lead Generation Unit contacted 140 companies and delivered 89 results that met the project criteria.

    140
    processed companies
    89
    qualified leads
    63,6%
    conversion to lead
    KZ
    project geography
    Team of managers on outgoing calls within the Russian market
    Case · Exhibitions and franchising

    Uzbekistan Franchising Association → participants of the exhibition in Tashkent

    We were looking for participants in Russia for a franchising exhibition in Tashkent: we worked with 300 companies in the target niche, and brought 79 interested ones.

    300
    processed Russian companies
    79
    interested participants
    26,3%
    interest conversion
    RU→UZ
    project geography
    Panoramic view of Dubai with the Burj Khalifa tower at sunset
    Case · Medicine

    Medical Dubai — UAE-based medical equipment supplier → MENA

    Closer Team communicated in Arabic and English with decision makers and representatives of clinics, diagnostic centers and distributors.

    500
    dialogues for UAE and MENA
    148
    qualified B2B leads
    29,6%
    conversion to lead
    AR+EN
    negotiation languages
    Industrial energy facility
    Case · Energy

    Energy project “Kvant Aktiv” → entire CIS

    Lead Generation Unit recorded the first response from technical directors and procurement teams. Closer Team then continued the negotiations and agreed video meetings with decision-makers.

    2 000
    dialogues across CIS
    10,4%
    video meetings booked
    97
    clients
    CIS
    project geography
    A team of sales managers running outbound calls
    Case · Textiles

    Manufacturer of textile fabrics → wholesale buyers in the CIS

    Initial contact with buyers at garment factories and ateliers, followed by qualification by volume and product range.

    6 000
    dialogues
    2 382
    qualified leads
    39,7%
    conversion to lead
    CIS
    project geography
    Construction materials warehouse in Russia
    Case · Building materials

    Construction materials manufacturer → Russia

    A Kazakh construction-materials plant was entering the Russian market. The team contacted 240 buyers and turned confirmed interest into video meetings.

    4 wks.
    to the first video meetings
    240
    buyers contacted
    32,5%
    conversion to video meetings
    50%
    hot leads
    Multigrain bars on the shelf
    Case · FMCG

    Healthy Nutrition multigrain bars → wholesale sales growth in Russia

    Five months as an external sales team: primary qualification and Closer Team work with HoReCa, fitness chains, retailers and marketplaces.

    5 mo.
    work as an outsourced department
    120+
    new recurring customers
    27%
    new customers immediately ordered 1–2 trucks
    Russia
    wholesale distribution
    Turkish industrial production line
    Case · Manufacturing

    Manufacturer from Turkey → sales in Germany

    Bringing industrial equipment and components to market through native sales managers in German and English.

    3 mo.
    to first deals
    €1,2M
    revenue in the first year
    38%
    conversion to meeting
    23
    new distributors

    The cases show outcomes from different tasks and markets. We always assess the individual result benchmark for a new project separately and set it in the contract.

    The main guide 2026

    Map of CIS barriers 2026 -
    everything you need to know before entering the market

    This case study shows why international deals die quietly after perfect meetings and how to bypass the 5 main barriers in the markets of Kazakhstan, Uzbekistan, Armenia and Georgia. Inside there is a real decision-making map for decision-makers, honest B2B cycles from 2 weeks to 9 months, the specifics of trust and working schemes for closing clients through pilot contracts.

    4
    CIS market
    PDF
    opens immediately
    There are other guides
    Reviews

    What AXCEND clients say

    During the period of cooperation, we received 56 applications from B2B clients and partners, with whom we began working regularly. We still use the commercial proposal prepared by the team.
    From a letter of gratitude
    Rolled metal supplier Kazakhstan
    Letter with signature and seal
    AXCEND rebuilt our funnel, found why the value proposition was not working, and helped with the proposal and landing page. The customer journey after the call became clear and consistent. I did not expect such a comprehensive approach.
    Review from Yandex Maps
    Entrepreneur · Kazakhstan
    Source:Yandex Maps5.0
    Out of 210 specialized pharmacies and medical centers, 83 organizations showed interest in the product and cooperation. Even before the completion of the project, the first supply contract was concluded.
    From a letter of gratitude
    Manufacturer of vitamins and dietary supplements Kazakhstan
    Letter with signature and seal
    They helped us build sales in Kazakhstan and the CIS, carry out rebranding and adapt packaging to different markets. We continue to work on consulting and sales development.
    Review from 2GIS
    Confectionery manufacturer · Kazakhstan
    Source:2GIS5.0
    The team understood the product, negotiated competently and did not confuse technical specifications. The work to find clients in the CIS and Caucasus countries was completed on time, reporting was provided at each stage.
    From a letter of gratitude
    Flexible Packaging Manufacturer · China
    Letter with signature and seal
    We were looking for a team that could quickly help us find clients in neighbouring countries. AXCEND launched the sales work and completely rewrote the proposal so it was clear to a B2B buyer.
    Review from 2GIS
    Manufacturer · Central Asia
    Source:2GIS5.0
    Each contact and the result of the conversation was recorded in the CRM system. We saw conversions at every stage of the funnel in real time and received honest analytics without embellishment of indicators.
    From a letter of gratitude
    Manufacturer of vitamins and dietary supplements Kazakhstan
    Letter with signature and seal
    The team quickly understood the product, identified genuine interest, answered objections and handed over companies that were ready to consider the offer. The work and reporting were delivered well and on time.
    From a letter of recommendation
    AI video production for business · Kazakhstan
    Letter with signature and seal
    Managers understood complex technical specifics, conducted meaningful dialogues with decision-makers and provided CRM reporting and call recordings. Negotiations resulted in agreements rather than formal calls.
    From a letter of gratitude
    Technical and Consulting Services · CIS
    Letter with signature and seal
    The team quickly understood the product, identified interest, responded to objections, and passed on those who were actually ready to consider the proposal. The work and reporting were completed with high quality and on time.
    From a letter of gratitude
    Manufacturer of vitamins and dietary supplements Kazakhstan
    Letter with signature and seal
    Fragments of letters of gratitude were published without the names of companies and names of signatories. Full versions of letters with signature and seal are available upon request.
    Team

    Who's accountable for the result

    Gulnazira Sagitova
    Gulnazira Sagitova
    Founder and CEO
    15 years in B2B sales, launch of external sales departments in 7 CIS and MENA countries
    Alyona
    Alyona
    Regional director
    7+ years regional director of B2B and B2C sales. In sales for over 19 years.
    Dmitry
    Dmitry
    Head of B2B first-line sales
    More than 5 years of experience in B2B sales.
    Aisylu
    Aisylu
    Senior B2B sales manager, Central Asia
    18 years in B2B sales: complex products (crushed stone, etc.) through cold sales, international sales.
    Geography of work

    AXCEND sells worldwide

    Sales go both ways: we bring companies in our region to foreign markets and bring foreign companies to clients in the CIS, Central Asia and the Caucasus.

    From the CIS to the world

    We are bringing the product to the UAE, Europe, South Korea, Turkey, China and the Middle East. We find distributors and clients and conduct negotiations in their language.

    From the world to our region

    We help international companies enter the CIS, Central Asia, the Caucasus and MENA: we research the market, build communication and conduct professional B2B negotiations.

    We also work within the CIS, Central Asia and the Caucasus - between the countries of the region and separately within each country.

    Main markets
    Kazakhstan
    Uzbekistan
    Kyrgyzstan
    Armenia
    Georgia
    Azerbaijan
    UAE
    Turkey
    South Korea
    The AXCEND team — B2B negotiations in the CIS, Central Asia, the Caucasus and international markets
    84+ sales managers
    Managers with knowledge of the language and business context of the market

    Connect an outsourced B2B sales department no hiring

    Initial consultation — free of charge.

    15-minute meeting

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    with AXCEND

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